Refund & Guarantee Policy

ALGOTRACK by DOM — AlgoTrack by DOM LLC, a New Mexico limited liability company. Contact: contact@algotrackbydom.com · Last updated: October 5, 2026

In one paragraph

You can try the program before you commit to it — by actually doing the first week with us. Show up to the first week's sessions (live or replay), ask your questions, and if by Sunday the training and the support aren't what we said they'd be, ask for a refund inside the window below and you get your money back. What we guarantee is our work — the material we deliver and the support we show up with. We never guarantee trading profits or a funded account, and no part of this policy depends on how your trading goes.

1. The First Week Guarantee — your refund window

This guarantee is for people who do the first week with us. The program runs on a one-module-a-day rhythm (Monday to Thursday), with a Q&A thread for each module and the week's live group session. That first week is your trial — for real, from the inside.

How it works.

  1. You enrol in The Dealer's Edge (Core / "The Open Room", or a higher tier).

  2. You do the first week of your cohort: the Monday-to-Thursday modules and the week's group session — live or by watching the replay; both count.

  3. You post at least one question or message in that week's module Q&A threads.

  4. If you decide the program genuinely isn't for you, you email contact@algotrackbydom.com with the subject "Refund" before the window closes.

  5. We refund the amount you actually paid. How that refund is sent is in section 7. Your access ends when the refund is issued.

When the window closes. The window runs from your enrolment until 11:59 p.m. US Eastern time on the Sunday that ends the first week of your cohort — the published start date you joined for. The window closes then whether or not you attended: the sessions and the replays were there, and so was this page.

The conditions are objective — and that protects you too. Attendance (live or replay) and your posts in the Q&A threads are all verifiable from the session logs. There's no judging how hard you tried and no arguing about effort: if you did the week and it's still not for you, "it's not for me" is a complete answer and you get your money back. If you skipped the week entirely — no sessions, no replays, not one question — the guarantee doesn't apply: it exists for people who tried the program, not as a download-and-leave window.

How the modules unlock. The course drips at the program's own pace: Module 1 on day 1, then one module each weekday, Monday to Thursday, until all 12 are open. Each module has its own Q&A thread, so you never carry a question from one module into the next. This rhythm also keeps the guarantee honest — during your refund window you're a few modules in, not sitting on the whole method. Once your window has closed and your payments are on schedule, nothing is ever withheld.

2. What we guarantee — and what we don't

We guarantee our training and our support. We commit to delivering the modules as described, to running the live group sessions on the published schedule, to answering in the room, and to supporting you through the work for the duration of your program.

We do not guarantee any trading outcome. We do not promise that you will be profitable, that you will pass a prop-firm evaluation, or that you will receive a funded account. Passing an evaluation is the goal we work toward together — it is never a term of this guarantee, and no refund depends on it. Nothing here is a prediction or a promise about markets or about your results.

3. After the guarantee window

Once the window has closed and the full program has been unlocked, enrolment fees are non-refundable. The program is a digital product delivered in full at that point, and the live sessions are delivered on a schedule we hold whether or not you attend.

If something goes wrong on our side — a session we fail to run, material we fail to deliver — write to us. We'd rather fix it or make it right than have you sit on a bad experience.

4. Payment plans

You can pay $2,497 once, or in three manual USDC payments of $997, coordinated with us on a call or by email. Those payments are not an automatic card charge. There is no card checkout on this site today.

The same refund window applies from your first payment. If you request a refund inside the window, we refund the USDC already received and we do not collect the payments still outstanding.

After the window, the remaining payments are due as agreed. If a payment does not arrive, access pauses until it does; we'll email you before anything is interrupted.

5. Group+ ("The Film Room") and 1:1 (Super Access)

The same First Week window applies to your enrolment in a higher tier.

After the window, sessions already delivered are not refundable — a review that has happened has happened. If you leave a season early, we don't bill you for the sessions you haven't used yet where a schedule remains open; contact us and we'll settle it in writing.

6. Continuity pass and Market Weather subscription

Continuity pass (after your included months) and the Market Weather subscription are recurring plans. You can cancel at any time by emailing contact@algotrackbydom.com, and your access runs to the end of the period you've already paid for. Started periods are not refunded pro-rata. Cancelling stops the next renewal; it doesn't retroactively refund past periods. We don't start a renewal you didn't agree to. Today a renewal is a manual USDC payment we confirm by email. When a payment provider can bill a card, we email you before that charge.

Market Weather is a market-context tool, not a signal service and not advice — see the disclaimer at the bottom of this page.

7. How refunds are paid

  • USDC (how you can pay today). Refunded in USDC to a wallet address you confirm by email, for the same USDC amount you sent. We don't convert to or from fiat, and we can't compensate for exchange-rate movement or network fees. We send the refund instructions by email. We never publish a wallet address on this page.

  • Card, when a payment provider is available. There is no card checkout on this site today. If you later pay by card through a payment provider, a card refund goes back to that card. We don't store card details. Your bank typically posts it within 5–10 business days after we issue it; that timing is your bank's, not ours.

  • We refund what you paid us. We can't refund fees charged to you by a third party (exchange, network, or, when a card exists, your bank).

8. Before you file a chargeback

If you have a problem — with the product, with a payment, with anything — email us first at contact@algotrackbydom.com. We answer. A chargeback filed without contacting us takes weeks, costs everyone, and gets you a slower outcome than an email would have. If you're inside the guarantee window, you don't need a chargeback: just ask.

9. Changes to this policy

We may update this policy. The version that applies to you is the one published on the day you enrolled; we keep the current version on this page with its date.

Contact: AlgoTrack by DOM LLC · 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA · contact@algotrackbydom.com

Educational only. We are not financial advisors, a registered investment adviser, or a CTA. Trading involves substantial risk of loss. Most traders lose money. Past and simulated results do not guarantee future results. We guarantee our training and our support — never trading profits or a funded account.